IT Agency’s advanced Managed Cyber Security services deliver proactive protection against all your Cyber threats. It’s the most effective way to keep your people, your data, and your business safe and secure.
Cybercrime is expected to cost the world $10.5 trillion USD annually by 2025. Now more than ever, protecting your business, reputation, and customers against these risks is critical – but it requires vigilance and expertise.
Our managed cyber security services will deliver a security framework tailored to your business, operating in your industry. Using an approach that combines Essential 8, NIST, CIS Critical Security Controls, and SMB 1001 industry standards, the IT Agency’s multi-layered approach will greatly reduce your threat surface and reduce the impact of cyberattacks on your business.
Specialising in highly regulated environments, in particular those with stringent governance and compliance around cyber security, data privacy, and business continuity, we ensure effective cyber security to align with our Governance, Risk and Compliance policies.
This framework is tailored for small to medium-sized businesses, providing accessible, cost-effective cyber security measures. It’s particularly relevant for clients with limited resources, offering essential protections without the complexity of larger frameworks.
Our Cyber Security approach aligns your business with Essential 8, NIST, CIS Critical Security Controls or SMB1001. But because our core focus is small to medium-sized Australian organisations, we place special emphasis on SMB 1001.
By implementing the Essential 8 strategies, we enhance your defence against cyber threats, covering everything from regular backups to vulnerability patching.
Applying the National Institute of Standards and Technology (NIST) standards, we further solidify your risk management and data protection protocols.
Then with the CIS Critical Security Controls we add an extra layer of protection, focusing on preventive measures and threat detection.
Tailored for small to medium-sized businesses, providing accessible, cost-effective cyber security measures.
Our platform can monitor and manage Microsoft, Dropbox, Slack, Salesforce and several other common cloud platforms.
This service safeguards against phishing, malware, and unauthorised access, using tools like Microsoft Defender and Multi-Factor Authentication (MFA) to secure your user accounts and your data. Our approach also enables quick, automated response and remediation of cloud threats.
It enhances your cyber security by providing comprehensive threat protection, data encryption, identity and access management, and continuous monitoring. Automated updates and real-time security alerts ensure vulnerabilities are quickly addressed, helping you to stay connected, protected and supported in the cloud.
Microsoft 365 is the foundational technology platform for many businesses. Our Microsoft 365 Management service supports and protects your teams and enables you to plan your usage effectively.
IT Agency Microsoft 365 Management service safeguards against phishing, malware, and unauthorised access, using tools like Microsoft Defender and Multi-Factor Authentication (MFA) to secure your user accounts and your data.
We enhance your cyber security by providing comprehensive threat protection, data encryption, identity and access management, and continuous monitoring.
Automated updates and real-time security alerts ensure vulnerabilities are quickly addressed, helping you to stay connected, protected and supported in the cloud.
A routine task that is essential and uncompromising, IT Agency’s Backup and Archive service provides reliable data protection by securely storing copies of essential business information.
With automated backups, robust encryption, and off-site archiving, this service ensures quick data recovery in case of loss.
The result for you is minimal downtime and effective safeguards for your data – all in compliance with your industry standards.
Our backup and archive services ensure all your Microsoft 365 data is securely stored and easily retrievable, ensuring your business continuity and providing peace of mind.
Stay compliant with industry regulations using advanced eDiscovery, legal hold, and customisable retention policies.
Quickly locate and recover emails with best-in-class search capabilities, ensuring efficient data management and minimal downtime.
Business Email Compromise (BEC) is a leading cause of data breach. Around 35% of organisations report that BEC and phishing attack make up more than half of their security incidents. There has been a 65% increase in identified global exposed losses from BEC fraud. For these reasons, email security remains a top priority for our clients.
Our Managed Email service is a robust, cloud-based security solution designed to protect email and collaboration platforms from advanced threats.
Our e-mail protection extends to other applications like Teams, SharePoint, OneDrive, and Slack to protect sensitive data. The protection services not only add protection, but offer much better spam filters to eliminate bogus e-mails from your inbox and increase productivity.
Comprehensive protection against phishing, malware, and ransomware, ensuring your email security is always up-to-date with the latest threat intelligence.
Easily integrates with existing email platforms like Office 365 and Slack, offering robust security without disrupting your current workflow.
We leverage advanced AI algorithms to detect and block sophisticated email threats in real-time, safeguarding your business from potential data breaches.
The sophistication and volume of cyber threats, fuelled by AI, is creating a formidable threat to small and medium-sized businesses.
In response, the IT Agency’s SIEM (Security Information and Event Management) and Managed XDR (Extended Detection and Response) services provide an effective and proactive layer of protection in the cloud, before threats actually reach your endpoints.
With 24/7 ‘eyes on the glass’ we continuously monitor activities across devices, networks, and applications, SIEM identifies suspicious behaviour, while Managed XDR offers rapid containment and mitigation.
This multilayered approach minimises the risk to your business of cyber-attack and ensures a quick recovery from incidents.
Real-time threat detection, analysis, and response by aggregating and monitoring security data across systems, enhancing visibility, ensuring compliance, and safeguarding your organisation from evolving cyber threats.
Managed XDR provides round-the-clock eyes on the glass monitoring, threat detection, vulnerability management, and response planning to breach or attack.
These solutions integrate seamlessly with our Mobile Device Management (MDM) and Mobile Application Management (MAM) systems, extending protection to mobile endpoints and apps.
The exponential increase in Business Email Compromise (BEC) attacks calls for robust cyber security measures, ever-present vigilance, and ongoing training to protect your business.
For small businesses, Managed Compliance and Human Risk services are critical in building resilience. They ensure adherence to regulatory standards, reduce vulnerabilities caused by human error, and safeguard sensitive data, mitigating costly breaches.
The IT Agency’s Managed Compliance and Human Risk solution enables you to manage your compliance requirements and mitigate the human-related risks to your business.
Delivering tools for policy management, employee training, and risk assessment, it delivers assurance and peace of mind that your people understand and are able to adhere to regulatory standards and internal policies.
We’re all about empowering your people. So, by focusing on the human element of security, this solution aims to reduce vulnerabilities arising from human error or insider threats, thereby strengthening your overall security posture.
Application Control (or Application Whitelisting) is a zero-trust approach that ensures only trusted and known applications can run on your laptops, PCs and mobile devices.
Delivering an additional layer of security to safeguard your sensitive data and systems, it ensures anything ‘unknown’ is automatically blocked until it’s approved as a trusted application by management and the technical team.
This service minimises your risk of malware, ransomware and other cyber threats, helping you protect your organisation from unauthorised and potentially harmful software.
Application Control provides robust application whitelisting, ensuring only authorised software runs on your systems, significantly reducing the risk of malware and unauthorised access.
Meet critical security frameworks like the Australian Essential 8 maturity level two, CMMC Level two, and DISP requirements with comprehensive application control.
Easily manage and monitor application permissions to enhance your security posture without disrupting daily operations.
Cyber security insurance is an important layer of risk management, offering financial protection and support in the event of a breach resulting from a cyber-attack. Cyber insurance helps cover the costs of data recovery, legal fees, and regulatory fines, and will enable your business recover more quickly.
With IT Agency’s Managed Cyber Security services in place, your threat surface is minimised. No reputable MSP will ever promise 100% protection, but our advanced threat detection, endpoint protection, and strict compliance measures, ensure the likelihood of successful attack is near-zero.
We assist companies in achieving SMB 1001 certification, which can help meet cyber insurance requirements and potentially reduce premiums.
Our partners provide incident response plans and necessary documentation to ensure compliance with Essential 8 and government programs like Defence Industry Security Program (DISP) that can assist in lowering Insurance Premiums and reducing risk.
By meeting certification standards and having robust incident response plans, businesses can better protect themselves and qualify for comprehensive cyber insurance coverage.
Managing passwords securely is crucial for any business. With the increasing number of cyber threats, a robust password management system is essential to protect sensitive information and maintain operational integrity.
Implement Single Sign-On (SSO) for cloud applications, allowing users to access multiple services with one set of credentials, enhancing security and user convenience.
Centrally managed password managers securely store and manage complex passwords, reducing the risk of breaches and ensuring compliance with security best practices.
Our solutions help meet security standards and compliance requirements, providing peace of mind and protecting your business from potential cyber threats.
Email remains a critical communication tool for businesses of all sizes. However, with the increasing prevalence of email-based threats such as phishing, spoofing, and spam, ensuring the security and authenticity of your email communications is paramount.
The IT Agency’s Managed DMARC offers a comprehensive email authentication and security platform designed to protect businesses from these threats. For small businesses, leveraging our service can be a game-changer, providing robust email security and enhancing overall trust and credibility.
Managed DMARC services protect your domain from email spoofing, phishing, and impersonation attacks, safeguarding your organisation's reputation and ensuring your emails are seen as secure and trusted when delivered.
By implementing and enforcing DMARC policies, DMARC Management helps improve your email deliverability and reach, ensuring your legitimate emails are trusted and reach their intended recipients
Managed DMARC services protect your business from having its domain used for fraudulent activities, providing peace of mind and maintaining the integrity of your communications.
The IT Agency’s expert team implements best practices across systems, networks, and data assets, enabling clients to focus on core business functions while staying resilient against cyber risks with ongoing support and strategic guidance.
Our cyber security strategy focuses on creating a protective framework that ensures safety while fostering a streamlined environment. This allows individuals to collaborate securely, share ideas freely, and access all necessary resources seamlessly.
We keep your data secure with advanced encryption, multi-factor authentication, and continuous monitoring to protect against unauthorised access and cyber threats. Privacy is guaranteed through strict compliance with regulatory standards, robust access controls, and regular audits, ensuring your sensitive information remains confidential, intact, and fully protected.
The IT Agency provides businesses with comprehensive and proactive protection against cyber threats. We apply critical security patches and upgrades to all computers operating across multiple locations, including 3rd-party applications, telecommuting, Bring Your Own Device (BYOD), and Cloud Computing solutions.
Our qualified and highly certified and experienced technicians proactively manage your threat surface, minimising risks associated with maintaining client data, credit card numbers, and sensitive competitive information. Plus we’ll keep you in compliance with federal and industry standards
Our Managed IT Support service operates 24/7, continuously monitoring your systems, performing backups, upgrades and maintenance while you sleep and without interrupting your business.
Protecting your business, reputation, and customers against ever-increasing cyber threats is our No.1 priority. Our managed security implements security measures that greatly reduce your risk of cyberattacks affecting you and your business.
We use a multi-layered security approach, including firewalls, encryption, intrusion detection systems, and regular security audits to ensure your data is protected. We monitor cloud event logs looking for anomalous behaviour and take necessary steps to prevent a data breach.
In the event of a data breach, we work with you and specialist partners to apply your incident response plan that includes immediate containment, investigation, and remediation to minimise impact and prevent future occurrences.
Yes, we provide security awareness training to educate your employees on best practices and how to recognise and respond to potential security threats. Customised training for various technology can be created and delivered to your team to supercharge their productivity.
We continuously monitor the latest security trends and threats, updating our protocols regularly to ensure your business remains protected against emerging risks. Members of our team actively participate in the development of the SMB1001 standard.