The IT Agency

A focused professional in a modern office, working intently on a laptop.

OUR SERVICES

Managed Cyber Security

IT Agency’s advanced Managed Cyber Security services deliver proactive protection against all your Cyber threats. It’s the most effective way to keep your people, your data, and your business safe and secure.

Our Managed Cyber Security service provides your business with comprehensive and proactive protection against cyber threats.  

Cybercrime is expected to cost the world $10.5 trillion USD annually by 2025. Now more than ever, protecting your business, reputation, and customers against these risks is critical – but it requires vigilance and expertise.

Our managed cyber security services will deliver a security framework tailored to your business, operating in your industry. Using an approach that combines Essential 8, NIST, CIS Critical Security Controls, and SMB 1001 industry standards, the IT Agency’s multi-layered approach will greatly reduce your threat surface and reduce the impact of cyberattacks on your business.

bottom background
Bottom gradient background for homepage mobile

APPROACH

Specialising in Highly Regulated Environments

Specialising in highly regulated environments, in particular those with stringent governance and compliance around cyber security, data privacy, and business continuity, we ensure effective cyber security to align with our Governance, Risk and Compliance policies.

A Tailored Approach for Mid-Size Businesses

This framework is tailored for small to medium-sized businesses, providing accessible, cost-effective cyber security measures. It’s particularly relevant for clients with limited resources, offering essential protections without the complexity of larger frameworks.

The Leading Cyber Security Frameworks.  

Our Cyber Security approach aligns your business with Essential 8, NIST, CIS Critical Security Controls or SMB1001. But because our core focus is small to medium-sized Australian organisations, we place special emphasis on SMB 1001.

An effective approach based on leading cyber security frameworks.

Cybersecurity services approach 02

By implementing the Essential 8 strategies, we enhance your defence against cyber threats, covering everything from regular backups to vulnerability patching.

Cybersecurity services approach 01

Applying the National Institute of Standards and Technology (NIST) standards, we further solidify your risk management and data protection protocols.

Cybersecurity services approach 03

Then with the CIS Critical Security Controls we add an extra layer of protection, focusing on preventive measures and threat detection.

Cybersecurity services approach 04

Tailored for small to medium-sized businesses, providing accessible, cost-effective cyber security measures.

FEATURED SERVICES

Featured cloud management cybersecurity services

Cloud Management

Our platform can monitor and manage Microsoft, Dropbox, Slack, Salesforce and several other common cloud platforms.

View details
Featured backup cybersecurity services

Backup and Archive

A routine task that is essential and uncompromising, IT Agency’s Backup and Archive service provides reliable data protection by securely storing copies of essential business information.  

View details
Featured email security cybersecurity services

Email Security

Business Email Compromise (BEC) is a leading cause of data breach. Around 35% of organisations report that BEC and phishing attack make up more than half of their security incidents. There has been a 65% increase in identified global exposed losses from BEC fraud. For these reasons, email security remains a top priority for our clients.

View details
Featured SIEM cybersecurity services

SIEM & Managed XDR 

The sophistication and volume of cyber threats, fuelled by AI, is creating a formidable threat to small and medium-sized businesses.  

View details
Two professionals collaborating and reviewing information on a tablet in a modern office.

Managed Compliance and Human Risk 

The exponential increase in Business Email Compromise (BEC) attacks calls for robust cyber security measures, ever-present vigilance, and ongoing training to protect your business. 

View details
A person logging into a secure app on a smartphone, with a laptop in the background.

Application Control

Application Control (or Application Whitelisting) is a zero-trust approach that ensures only trusted and known applications can run on your laptops, PCs and mobile devices.

View details
A professional reviewing documents on a tablet during a discussion.

Cyber Security Insurance

Cyber security insurance is an important layer of risk management, offering financial protection and support in the event of a breach resulting from a cyber-attack. Cyber insurance helps cover the costs of data recovery, legal fees, and regulatory fines, and will enable your business recover more quickly.  

View details
A person logging in on a smartphone, showing username and password fields.

Managed Passwords

Managing passwords securely is crucial for any business. With the increasing number of cyber threats, a robust password management system is essential to protect sensitive information and maintain operational integrity.

View details
A close-up of a person typing code on a laptop, symbolizing programming or software development.

Managed DMARC

Email remains a critical communication tool for businesses of all sizes. However, with the increasing prevalence of email-based threats such as phishing, spoofing, and spam, ensuring the security and authenticity of your email communications is paramount.

View details
Top homepage gradient background for desktop
Top homepage gradient background for desktop

SUCCESSFUL OUTCOMES

The IT Agency’s expert team implements best practices across systems, networks, and data assets, enabling clients to focus on core business functions while staying resilient against cyber risks with ongoing support and strategic guidance.  

Your People Productive and Protected

Our cyber security strategy focuses on creating a protective framework that ensures safety while fostering a streamlined environment. This allows individuals to collaborate securely, share ideas freely, and access all necessary resources seamlessly. 

Your Data Protected  

We keep your data secure with advanced encryption, multi-factor authentication, and continuous monitoring to protect against unauthorised access and cyber threats. Privacy is guaranteed through strict compliance with regulatory standards, robust access controls, and regular audits, ensuring your sensitive information remains confidential, intact, and fully protected.

Always-On Security Services 

The IT Agency provides businesses with comprehensive and proactive protection against cyber threats.  We apply critical security patches and upgrades to all computers operating across multiple locations, including 3rd-party applications, telecommuting, Bring Your Own Device (BYOD), and Cloud Computing solutions.

Effectively Manage Risk 

Our qualified and highly certified and experienced technicians proactively manage your threat surface, minimising risks associated with maintaining client data, credit card numbers, and sensitive competitive information. Plus we’ll keep you in compliance with federal and industry standards

Always-On IT So You Can Rest Easy

Our Managed IT Support service operates 24/7, continuously monitoring your systems, performing backups, upgrades and maintenance while you sleep and without interrupting your business. 

Greatly Reduced Risk

Protecting your business, reputation, and customers against ever-increasing cyber threats is our No.1 priority. Our managed security implements security measures that greatly reduce your risk of cyberattacks affecting you and your business. 

Gradient background at the bottom of the homepage on desktop view
Bottom gradient background for homepage mobile

FAQs

line 1

What security measures do you implement to protect our data?

We use a multi-layered security approach, including firewalls, encryption, intrusion detection systems, and regular security audits to ensure your data is protected. We monitor cloud event logs looking for anomalous behaviour and take necessary steps to prevent a data breach.

line 1

How do you handle data breaches?

In the event of a data breach, we work with you and specialist partners to apply your incident response plan that includes immediate containment, investigation, and remediation to minimise impact and prevent future occurrences.

line 1

Do you offer security training for our employees?

Yes, we provide security awareness training to educate your employees on best practices and how to recognise and respond to potential security threats. Customised training for various technology can be created and delivered to your team to supercharge their productivity. 

line 1

How often do you update your security protocols?

We continuously monitor the latest security trends and threats, updating our protocols regularly to ensure your business remains protected against emerging risks. Members of our team actively participate in the development of the SMB1001 standard.