The IT Agency

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BUSINESS OUTCOMES

Productive People

IT Agency is all about empowerment to your people. So they’re connected, protected and supported in a stable IT environment.

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Creating a culture of productivity in your business

Our core belief at the IT Agency is that our clients should experience technology like it’s being delivered from a safe pair of hands.  

When technology is delivered this way, people develop trust in it, and they open up to the possibility of being enabled and empowered by it.  

To make this happen, we deliver a curated technology experience, resulting in tailored solutions that are ‘done for you’. These services and solutions are supported by customer support that’s crafted by our unique understanding of your people and your business. 

And because our Managed Services and Support teams always on hand to deliver Help Desk Managed Services and Co-Managed Services, your teams get the support they need when it’s needed. 

You’ll soon get used to your technology always being there, humming away in the background, while you get on with doing great things.

Productive people are connected, protected and supported.

Every successful business is built on the effectiveness of its people. Being productive isn’t just about working harder. It’s about being able to do the things you want to do, in the most effective and enjoyable way possible.

Creating an environment where people thrive

An environment built for productivity, that fosters innovation, and ensures your team is equipped to work efficiently and effectively, anytime, anywhere.

Delivering innovative tech so it’s easy to use

Innovative tools for seamless collaboration, automation, and AI-driven insights in a stable, always-on environment.

It’s all about enabling collaboration

We set up your technology so your people can collaborate safely, share ideas, and get seamless access to all the resources they need – in a secure and protected environment. 

The right tech - always on hand

Intuitive and immersive Microsoft platforms that support your teams in their day-to-day activities. These include Microsoft 365, Microsoft Productivity Platforms and Microsoft Dynamics 365 and Microsoft 365 Copilo.

Aligning technology to meet your productivity goals.

To get your people working productive we first need to ensure they’re connected, protected and supported in an always-on IT environment. It starts with understanding your business goals and your existing culture.

Business Objectives Review

We begin by understanding your business goals, current productivity challenges, and future requirements. This includes reviewing your existing collaboration tools, workloads, and operational needs to align our Productivity Platform solutions with your specific objectives. 

Technology Assessment

We’ll evaluate your existing IT environment, including Microsoft 365, Teams, CRM, ERP systems, and any associated tools, to identify inefficiencies, integration gaps, and opportunities for improvement. 

If required, this can include a cyber security assessment and risk analysis.

Productivity Platform: Design and Deployment

We’ll design a tailored solution that integrates Microsoft 365, Teams and Teams Voice, Power Platform, and other productivity tools. This includes creating a seamless workflow between existing applications, ensuring an optimised, collaborative workplace.

Deployment

We’ll implement your Productivity Platform with a managed roadmap, detailing milestones, resource allocation, and timelines to ensure a smooth, disruption-free rollout. 

Engagement with Your Team

Our ongoing services and support ensure your Productivity Platform remains effective, enabling your teams to collaborate and operate efficiently from the office, remotely, or anywhere in between. 

FAQs

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What kind of productivity tools do you offer?

Most of our Productivity Platforms are based on Microsoft technology, so you’ll already be familiar with many of them. We then develop the right collaboration platforms, customised business applications, and secure communication tools to keep your team productive and connected.

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How do you ensure my people are productive and protected?

We provide advanced security measures and productivity tools that safeguard your data and enhance your team’s efficiency. We use a mix of Microsoft 365 tools and reporting along with custom tools to manage, monitor and report.

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How do you empower my people with great experiences?

Because most of our Productivity Platforms are based on Microsoft technology, your team will already be familiar with the UI. We tailor these into business-ready tools and applications that are supported by our team, and we deliver education and training where required. Your people can just reach out when they need us.  

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What kind of productivity tools do you offer?

We deliver a complete range of Microsoft Productivity tools, including Microsoft 365 Copilot, Microsoft Teams, Microsoft Dynamics 365, plus a client portal featuring training modules and insights. Everything is tailored to your unique needs, so the tools are, in theory, unlimited.

Resources

Case Studies

See how IT Agency is delivering technology to transform these Australian organisations.

VIEW CASE STUDIES

Knowledge Centre

Explore the latest industry news, insightful blogs, and expert tips to stay ahead in the world of IT.

VIEW ARTICLES

Contact

Have a question or need assistance? Get in touch with us, and we'll be happy to help!

CONTACT US
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Book your Productivity Review

In a short assessment, we’ll pinpoint your productivity challenges and provide recommendations for the most effective solution. 

  1. Understand your business’s objectives, operations, and collaboration priorities. 
  2. Assess the existing productivity tools, including Microsoft 365, Teams, CRM, and ERP systems. 
  3. Identify gaps between the current state and the desired productivity platform.
  4. Outline a practical, phased roadmap for implementing your tailored productivity solution. 
  5. Discuss budget requirements to ensure a cost-effective and scalable implementation.