Consulting Services to guide you through the digital era.
As your trusted technology partner, we curate and guide the entire IT experience, leveraging our strong industry connections and strategic alliances with top vendors and distributors. This enables us to connect you with the right expertise for any challenge.
The digital era presents enormous opportunity, but navigating your way through the various projects that will drive your digital transformation is challenging and often requires a strategic partner to work alongside you.
Our consultancy services remove the complexities and barriers in IT, ensuring your projects are aligned to the right outcomes. We pull together leading technologies into cohesive solutions that deliver agreed outcomes and meet exacting standards.
By focusing on solutions tailored to your specific needs, we ensure technology serves as the powerful enabler it needs to be. Driving your productivity and performance, and empowering your people.
Our consultancy services are flexible. We’ll select the right combination for your business to address your technology needs, drive efficiency and innovation, and prioritise security and compliance.
Our specialised expertise is most valuable for organisations with rigorous governance, risk, and compliance (GRC) requirements, including those who are focused on cyber security, data privacy, and business continuity.
We help all our clients implement effective governance, risk and compliance (GRC) strategies, to protect your critical assets while keeping you compliant with regulatory standards.
To keep your technology aligned with your business goals, in the most cost-effective and efficient way, we provide strategic IT leadership so you can avoid the cost of employing a full-time CIO or Head of IT.
Our Virtual CIOs come from diverse industry backgrounds, ensuring we match the right expert to your specific business needs, providing strategic IT guidance and support.
We offer comprehensive IT management services, from risk assessment to technology planning, helping you align your IT strategy with your business goals for optimal performance..
Benefit from high-level IT expertise without the cost of a full-time CIO. Our flexible, on-demand services ensure you get the support you need, when you need it. Ongoing fractional VCIO services are also available.
Aligning business and technology initiatives with strategic guidance, architectural insight, implementation support, and optimisation strategies to maximise technology investments.
We align business and technology initiatives with strategic guidance and architectural insight, ensuring your IT investments drive maximum value and support your business goals.
Our services include network design and optimization, telephony, Azure, SharePoint, productivity workshops, Teams consulting, Power App development, Dynamics customization, Power Automate implementation, and robust security and compliance.
For specialised needs beyond our expertise, we partner with leading developers in various technologies, including AI, to provide comprehensive solutions tailored to your requirements, ensuring security and compliance at every step.
With expert advice and tailored security strategies, we protect your business from cyber threats and ensure data security compliance.
We provide expert consulting on network security, endpoint security, and Microsoft 365 best practices, ensuring your business is protected from evolving cyber threats.
Our team specialises in implementing the Essential 8 strategies and/or SMB 1001, enhancing your organisation's security posture and compliance with Australian cyber security standards.
Through our partnership with ViCyber, we offer comprehensive compliance consulting, helping you meet regulatory requirements and protect your business from potential cyber risks.
We guide you through transitioning to cloud solutions, offering expertise in resource optimisation for efficiency and cost-effectiveness.
We guide you through transitioning to cloud solutions, offering expertise in on-prem to cloud and cloud to cloud migrations, ensuring a smooth and efficient move to the cloud.
Our services focus on resource optimization for cost efficiency and effectiveness, helping you maximize your technology investment and reduce operational costs.
Cloud security consulting to protect your business in the cloud according to your needs and cross application requirements.
We enhance productivity by implementing and supporting tools like Microsoft 365 and Copilot for Microsoft 365, streamlining workflows, and improving team efficiency. Additionally, we offer custom training services to ensure your staff can fully leverage these tools.
We enhance productivity by implementing and supporting tools like Microsoft 365 and Copilot for Microsoft 365, streamlining workflows, and improving team efficiency.
Our custom training services ensure your staff can fully leverage these tools, including productivity workshops for admins on best practices for Teams and SharePoint data structures, and end-user training on core Microsoft products.
We provide Copilot training sessions tailored to staff requirements and offer Copilot readiness assessment services to ensure it is used securely, protecting sensitive data and maximizing its benefits.
We provide comprehensive telephony solutions, including Teams calling and call centre products. Our experts assist in setting up and optimising these systems to improve communication efficiency and customer service operations.
We provide comprehensive telephony solutions, including Teams calling and multiple omni channel call center products, to enhance communication efficiency and customer service operations.
Our experts assess your current phone usage to determine the most suitable call plan options, create auto attendants and call queues tailored to your needs, and provide professional recordings, including on-hold messages.
We integrate telephony systems into call centre software, offering advanced features including call queue reporting that streamline operations and improve customer service.
With the increasing complexity of IT, you never know when you’ll need additional expertise and guidance. So the IT Agency is always developing new Consultancy Services to meet our clients needs. Keep an eye on this section of our website as we add more services.
And for more details on our approach and methodology, go to our Knowledge Centre Resources.
Providing comprehensive reviews to ensure compliance for small and medium businesses.
Delivering specialised advice and development support.
Facilitating a smooth transfer of data with expert consultancy.
Offering strategic planning and management of Azure solutions.
Ensuring efficient software license management through professional advice.
Our technology consulting services provide all the expert advice and guidance you need to align your technology to your business objectives. We deliver the insights to technology innovation that’s relevant to your business, so you make the right informed decisions to stay competitive.
Through effective planning and using best practices, we ensure optimal uptime, robust security, and peak performance. Looking after your maintenance, system updates, and risk mitigation, we’ll keep your IT humming away so you can get on with doing great things.
We keep on the front foot with your technology and in step with emerging technologies and industry trends. Through strategic consulting and tailored implementations, we give our clients the agility they need to adapt the right technology and processes.
Our consulting services ensure a strategic approach to technology, so you enjoy more value from your IT spend. By prioritising cost-efficient solutions, optimising your resource allocation, regularly assessing your IT consumption, and keeping your licensing up to date we ensure you spend your IT budget wisely.
If you’re tired of getting slammed with unpredictable support fees from your current provider, rest easy. We provide flexible fixed price service plans to give stable, predictable billing every month.
We keep you up to date with the latest threat mitigation technology and processes to ensure that your data and staff are protected.
We provide a wide range of consultancy services including IT strategy development, digital transformation, cyber security consulting, cloud strategy, business applications, and infrastructure optimisation. Our goal is to help you leverage technology to achieve your business objectives.
Our consultancy services are designed to provide expert guidance and strategic insights that help you make informed decisions, optimise your IT investments, and drive business growth. We work closely with you to understand your challenges and develop tailored solutions that deliver measurable results.
Our engagement process typically starts with an initial consultation to understand your needs and objectives. We then conduct a thorough assessment of your current IT environment, followed by the development of a customised strategy and implementation plan. Throughout the process, we provide ongoing support and adjustments to ensure success.
Yes, we offer ongoing support to ensure the successful implementation and sustainability of the solutions we recommend. Our team is available to provide continuous guidance, monitor progress, and make necessary adjustments to keep your IT strategy aligned with your business goals.