- Customer Success
OccupationalTherapy.com.au
We were on a mission to bring order and efficiency to our internal communications, and we knew that turning to the experts was the way to go. The IT Agency came to our rescue and quickly impressed us with their approach. They had a game plan in place to implement Microsoft technology that would revolutionize the way we work together.
What really stood out though was the way in which The IT Agency empowered us to take control. They trained our administrative staff to manage the data structures and become self-sufficient in managing our Microsoft Teams environment. This was a huge shift for us, but it paid off in dividends.
Thanks to The IT Agency’s well-structured methodology and migration plan, our internal communication and collaboration has never been better. We’re more productive, more effective, and more engaged than ever before. We couldn’t be happier with the results.
If you’re looking for a top-notch Microsoft Teams implementation, The IT Agency is your go-to provider. Not only are they experts in the technology, but they’re also passionate about empowering their clients to take control and become self-sufficient. We couldn’t be happier with the results!
OccupationalTherapy.com.au
RatesCalc - RatesCalc.com
Business profile: Privately owned Australian company.
Industry: Software Development Staff: 16
Workforce dynamic: Work from home, remote and both Australian and international locations.
Looking for a reliable IT services provider was a daunting task for our business, Rec Tech Solutions and RatesCalc. We needed a partner who could understand our company and design the right service for us, while being at the forefront of security initiatives with a proactive charter to always stay ahead of the game. After much research, we found The IT Agency, which has not only met but exceeded our criteria for a true partner.
From our startup days to where we are now, a medium-sized business with 10+ members in the team, The IT Agency has scaled with us, consistently providing high-quality equipment, service levels, and availability. They have become our affordable one-stop-shop for all our IT needs, and we couldn’t be happier with their full-service model.
One thing that stands out about The IT Agency is their continuous drive for innovation in their field. As a result, we have a process to review our contracts with them annually to ensure we are not only getting value for money but also benefiting from their latest offerings.
I want to congratulate and acknowledge The IT Agency for their success over the years, which is a testament to their hard work and evolution. As a valued partner, we look forward to growing alongside them and benefiting from their expertise in the future.
RatesCalc - RatesCalc.com
"TITA Testimonial – Josette Dangain"
Dear Richard,
Many thanks for everything you and your equally personable colleagues at The IT Agency (TITA) have done over the last 10 years ensuring my business remains, as you say – “connected, protected and productive” – with your great value Managed IT Services packages.
Throughout our long history of working together it has been reassuring to know that IT help and expertise was only a phone-call away. Even better that, with TITA’s continuous monitoring of my system, you and your colleagues are often able to detect potential issues before they impact my business.
From day one you’ve taken the time to understand how I operate and what my actual requirements are. That guarantees I always get equipment and resources specifically tailored to my situation – setup, tested, running, backed-up and maintained just how I need them.
TITA’s responsive commitment has been invaluable on those occasions when gremlins have struck and intervention was required.
In short, my Managed IT Service package has been a valuable, cost-effective component of running my business and I look forward to continuing our relationship into the future.
Sincerely,
Josette Dangain
JD Scientific Services
" DL. "
Excellent operators. They are prompt, efficient and approachable. Importantly if the problem can’t be repair they tell you so and provide on the spot inexpensive alternatives…
David Lee
" Unispace. ",
Dear Richard & Sandro. I just wanted to give you my thanks and pass on the excellent feedback received from our client, BMC Software, regarding the recent office relocation you successfully completed on their behalf. BMC’s IT Manager was impressed with your flexibility in handling the scope changes and additional items added to the already large task list in mid-process. Your willingness to remain onsite until the early hours and ensuring servers, networks and other IT systems were available for use on Saturday morning drew particular praise and gratitude from their Head of Operations. I understand you were back onsite on both Saturday and Sunday finalising the setup and tidying up. That level of service is precisely why we remain happy to recommend The IT Agency to our clients. Your professionalism and attention to detail reflects well on Unispace also, and we look forward to working together with The IT Agency on joint projects in the future. Sincerely,
Projects Team at Unispace
Sydney Hills Business Chamber
The IT Agency is a member of Sydney Hills Business Chamber.
The IT Agency is a collaboration of three highly-experienced IT & Telecoms Support professionals bringing the best in specialised, 24/7 IT & Telecoms Support to Accounting, Professional Services, Recruitment and Financial Services industries.
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